Project ledger-sync-restore-broken-invoice-sync · revised 11 October 2026
Project
Restore a broken invoice sync, proven on a synthetic trading month
We agree the failures of one invoice sync, fix them in a safe order and prove on a test file that a synthetic trading month creates every invoice once, in the agreed account, matching its source.
This asks for a proposal by email. Nothing is charged, and nothing starts, until you have agreed the scope, the price and the terms in writing.
The result you are buying
A finance sync that has been patched over time often combines faults: a retry creates duplicates, a rate limit drops orders, accounts are hard-coded, and nobody has a list of which failures exist or in what order they should be fixed. Fixing them in the wrong order, or separately, leaves gaps and creates new ones.
Who it’s for: A finance manager, operations lead or founder whose sync into Xero or QuickBooks Online has several problems at once, such as duplicates, gaps and mis-posted lines, and who needs the whole flow trusted again rather than one symptom fixed.
Usually starts when: Month-end has become a manual rebuild of invoices; several different faults have been reported and fixing one at a time has not made the sync trustworthy.
The result: You buy a sync repaired and proven on a test file, not the individual fixes. A synthetic trading month run through the repaired sync on a test file creates every source order once, in the agreed account, with counts that add up, and the failures that remain are listed in writing.
How the work fits together
The project is complete when every fix named in the written proposal has been accepted by you, the synthetic trading-month test passes, and anything left is listed in writing. You accept the repaired sync on the strength of the test, not each internal step.
Replace hard-coded account codes in a finance sync with a checked mapping table Job Each time it fires
Up to 25 source categories map to active ledger accounts through one reviewed table, and an unmapped or archived account is held with its name instead of posting to a default.
If lines post to the wrong account or runs fail on an archived account
Posting must be right before duplicates and gaps can be judged, so it goes first when it is on the agreed list.
Stop a retried automation from creating a second invoice in Xero or QuickBooks Online Job Each time it fires
Replaying, retrying or double-running one named invoice automation leaves exactly one invoice per source order in a test accounting file, and an unknown outcome is held for a person.
If a retry or re-run creates a second invoice
Each order must create one invoice before counts are compared; it goes after the mapping fix when both are on the agreed list.
After: Account code mapping table
Make a bulk Xero invoice run finish every order, or list exactly which ones it held Job Optional
A synthetic run of 150 orders against a simulated limit of 60 calls a minute, with a simulated 429 and an interruption, ends with every order created, already present or held, and counts that add up.
If the sync writes to Xero and drops orders
Offered with it when gaps appear on busy runs.
After: Stop duplicate invoices on retry
Make a customer sync reuse the right Xero contact instead of creating near-duplicates Job Optional
Replaying a synthetic customer list through one named sync creates each customer once in a Xero demo organisation, and a changed email or name updates the same contact.
If the sync writes to Xero and splits customers
Offered with it when contacts are duplicated.
Stop QuickBooks Online invoice updates from failing with a Stale Object Error Job Optional
Two quick edits to one synthetic QuickBooks Online invoice from a sync and a person both land as agreed, and a stale update is re-read once and then held, not looped or lost.
If the sync updates QuickBooks Online invoices
Offered with it when updates fail with stale-object errors.
Make foreign-currency orders create invoices in the right currency, with the right rate Job Optional
Synthetic orders in the base currency, a two-decimal currency and a zero-decimal currency create invoices with the order currency and amount, and no default or inverted rate is stored.
If orders arrive in several currencies
Offered with it when currencies or rates are wrong.
How an engagement works
The price covers the agreed list only. Failures you add later are quoted separately, and failures that turn out to be bigger jobs are re-scoped with you.
How it starts
You describe the sync and the failures you have seen, using invented examples.
We read the description, propose the failure list, the order of repair and a fixed price.
You agree the list, price and terms in writing. Nothing starts before then.
We apply and test each fix on a demo or sandbox target and send it for your acceptance.
We run the synthetic trading-month test and send the final summary.
Who decides what
You decide what is on the list and accept each fix. Your team merges, switches over and deploys on its own gates, and your accountant decides what happens to records already posted.
Handover
Each accepted fix arrives as a pull request with its test evidence. Anything left unfinished is handed back with notes.
Sharing your product safely. Send a description and invented examples, never invoices, customer records, bank details or keys. After you agree the project, invite us to the sync code through the agreed route and send synthetic test data.
What is included, and what is not
- The failure list with the agreed order of repair
- A pull request for each accepted fix, with its test evidence
- The synthetic trading-month test log with counts, and a final summary of what was fixed, what is held and what needs a bigger job
Included
- One invoice sync into one Xero organisation or one QuickBooks Online company, and one order source
- A written list of its failures, ordered by how they interact, and the category-to-account list your accountant approves for the test, agreed with you before work starts
- Only the fixes from the components below that the failure list shows are needed, applied in the agreed order and tested on a demo or sandbox file
- A synthetic trading-month test with source, created and held counts
- A final summary showing each failure and how it ended
Not included
- Bookkeeping, tax, audit or any accounting advice, or deciding how a transaction should be treated in your accounts
- Posting, editing or deleting records in your live accounting system: your authorised account holder does that
- Repairing history already posted in your live accounting system, such as removing existing duplicates
- Replacing the sync with a different tool, or adding new systems or order sources
- Switching the repaired sync on in your live system and checking its first live month: your team does that
- Failures that turn out to be outside the sync, such as the source system or the bank
How we know it’s done
Agreed with you before work starts. Each check produces evidence you keep.
Every fix named in the proposal is accepted by you or removed from the list in writing.
Evidence: The final summary with your acceptance or removal recorded for each fix.
A synthetic trading month run through the repaired sync on the test file creates every source order exactly once, and created plus already-present plus held equals the source count.
Evidence: The three counts and the order list from the test log.
Every created line posts to an active account that the written proposal names for its category, and no line posts to an account the proposal does not name.
Evidence: A per-line account listing from the test file, set beside the proposal's category-to-account list.
Each accepted fix still passes its own acceptance checks when the whole sync runs together.
Evidence: The combined test log mapped to each fix's checks.
Sign-off. You accept each fix, or send it back with comments, and then you accept the repaired sync on the strength of the trading-month test.
If it fails. A fix we cannot complete is named with the reason and what it would take, and is taken off the list with a matching change to the price. Nothing is billed as delivered that you have not accepted.
When it fits, and when we stop
It fits when
- You can name the sync, its order source and the accounting system, and describe the failures you have seen
- A demo organisation or sandbox company can be used for tests with invented data
- The sync can be run against the test target, or its steps exercised separately
- A person on your side can accept each fix and approve the held-item rules, and your bookkeeper or accountant can approve the category-to-account list used for the test
- Real financial records are shared only after written agreement, through a secure handoff we agree with you
We stop and tell you if
- The sync cannot be tested without writing real invoices
- The failures turn out to span several syncs or systems, so we propose a different scope
- Nobody on your side can accept changes or decide the held-item rules
What could go wrong
Every fix is a separate pull request that your team merges, so any one can be reverted on its own. If the project stops, accepted fixes stay accepted and the rest is handed back with notes. Nothing in your live accounting records is changed by this project.
Scroll the table sideways to read it all.
| Risk | How we handle it |
|---|---|
| Fixes interact: a retry fix hides a gap that a pacing fix would have exposed. | The agreed order of repair is written down, and the trading-month test compares source, created and held counts after every fix. |
| The failure list is incomplete and a hidden fault appears late. | The final summary lists what the test could not prove, and new faults are quoted separately rather than absorbed silently. |
| Work touches live records. | All work uses a demo or sandbox target; your account holder decides what, if anything, is changed live. |
Each change is reviewed separately from the work that produced it, and you accept every fix. No human supervisor is included unless your proposal names one. At launch the work is largely automated, and we say so.
Stays with a person
- You accept each fix
- You merge, switch over and deploy on your own gates
- Your accountant decides what happens to posted records
Access we would need
- Read access to the sync code or definition through the agreed route
- A demo or sandbox target created by you
Questions
Do I buy fixes or a repaired sync?
A repaired sync, proven on a test file. You agree a list of failures and a price for the fixes on that list only, and you accept the result of the trading-month test. How we sequence the fixes is our job.
Will you remove the duplicates already in my accounts?
No. Records already posted are for your accountant. We can give a matching list by order reference.
How is this different from keeping a sync healthy?
A project ends when the sync is restored. The standing service continues month after month watching for new failures.
Send an enquiry
Send us
- A description of the sync and the failures you have seen, with invented examples
- The accounting system, the order source and roughly how many invoices a month
- Who accepts changes on your side
Later, once you agree
- Read access to the sync code or definition through the agreed route, with secrets held by you
- A demo organisation or sandbox company created by you, and synthetic orders
- A secure, company-controlled handoff route agreed before any access; no passwords, keys or customer records by ordinary email
Your sync, accounting system and credentials stay yours. We work on branches or copies and a demo or sandbox target you create, through a company-controlled handoff, and return pull requests that your team reviews and applies. We never post or edit in your live systems.
Email fallback: open your mail app
If website submission is unavailable, review and send the fallback email yourself. An email fallback is not a website receipt. Or write to hello@syntheticindustry.ai with “ledger-sync-restore-broken-invoice-sync” as the subject.