Synthetic Industry

Buyer collection · updated 2026-10-12

For a founder with a security questionnaire due: answer from sources and leave the rest blank

A late-stage customer questionnaire shrinks if every answer has a source, unsupported rows stay blank, and one named person signs the final.

What is happening

A founder describes a 250-row Excel questionnaire that arrived at the last stage of an enterprise deal and took a whole weekend. Comments in a related thread say prospects often let you answer their own questionnaire in place of a SOC 2 report, so the questionnaire is the real work.

Answer only from something you can point to

Keep one sheet with the question, the approved answer, the policy page or person that supports it, and a review date. One commenter recommends exactly this kind of master spreadsheet. An answer with no source is a guess, so leave that row blank and give it to a named person.

What not to claim

Do not say yes to a certificate, test or control you cannot show. A wrong claim is your statement to the customer, whoever or whatever typed it.

  • Check the date of every policy you cite.
  • Send nothing until the named person has signed.

Which paid job fits

If you have approved answers, the first-draft job fills the customer's file from them and leaves unsupported rows blank. If you have only policies, the library job builds the sheet first. In both, your named reviewer signs every answer and we never send anything to the customer.

Sources and limits