People and IT

Managed lanes

One responsibility kept true every month, for one team.

• Composed outcome

  Know who still has access and what renews, every month: a managed IT hygiene lane

  For one tenant and up to five apps: monthly leaver and stale-account checks, a renewals calendar kept true and one bounded extra item a month. Proposed GBP 570 a month.

  Quote after scope check

• Composed outcome

  Keep the handbook and its staff answers right every month, plus one people-admin task

  For one handbook: a monthly re-test of handbook answers and a scan for contradictions, plus one bounded people-admin item a month, always drafted for your named person. Proposed GBP 395 a month.

  Quote after scope check

Monthly services

Each one re-tests and tunes the work above every month.

• Recurring responsibility

  Re-drill your approval-gated actions and read the audit log every month

  Each month the refusal pack is re-run on a test tenant, one action is undone on a dummy, and the audit log and runner permissions are read for anything outside the approvals.

  £99/month · untested offer price

• Recurring responsibility

  Keep your IT helpdesk ticket triage suggestions tested and tuned every month

  Each month we re-run a fixed test over your triage suggestions, check what your team overrode, and send a tuned rules pack that changes only if every earlier passing case still passes.

  £125/month · untested offer price

• Recurring responsibility

  Check every month for leavers who still have access to your named apps

  Each month we compare your staff list with your directory and up to five apps and send a list of leavers who still have an active account, seat or token, with the evidence row for each.

  £95/month · untested offer price

• Recurring responsibility

  Keep your renewals calendar true every month, with an owner and a tested reminder

  Each month we update your renewals register from the new invoices and emails you send, check owners and backups are still on your staff list, test one reminder and list renewals due in 90 days.

  £49/month · untested offer price

• Recurring responsibility

  Review every month which accounts are stale, admin or missing MFA in your tenant

  Each month we list accounts with no recent sign-in or MFA (two-step sign-in), admin roles, guests, and mailboxes or forwards with no owner, from read-only exports, with a decision column.

  £125/month · untested offer price

• Recurring responsibility

  Keep the handbook assistant tested and the handbook consistent every month

  Each month we re-run the 100-question handbook test on the current handbook, scan the changes for contradictions and expired dates, and report which answers or refusals changed.

  £79/month · untested offer price

• Recurring responsibility

  Get a team-level workload and waiting-time view every month, with staff told and no names

  Each month open work, time open and waiting times by team from your tracker export, with staff told it exists, names removed, small teams merged and no figure for any person.

  £79/month · untested offer price

• Recurring responsibility

  Keep your staff leave assistant tested and its chats read every month

  Each month the leave assistant's frozen test and leak test are re-run on your latest export and a sample of chats is read for severe errors, then reported to your HR person.

  £79/month · untested offer price

Test and verify

Check an assistant or automated step before it goes live and keep checking it.

• One-off outcome

  Write down every joiner, mover and leaver step, and test it on a dummy account

  A written runbook of every system and step for people joining, moving and leaving, with an owner for each step, checked end to end by your admin on a dummy account.

  £395 · untested offer price

• One-off outcome

  Get a leaver access-removal change list and dry-run script that your admin runs

  For leavers you name, a line-by-line change list and a script that prints what it would do and changes nothing until your admin runs it live on each account.

  £395 · untested offer price

Assistants and drafting

Answers and drafts from your own material, with a person approving what goes out.

• One-off outcome

  Answer staff policy questions from your own handbook, with a named person taking over

  An assistant limited to your current handbook that answers with the section it quotes, or says it is not covered and names who to ask, tested on 100 questions you write.

  £295 · untested offer price

• One-off outcome

  Let staff ask about their own leave balance and get an answer from your HR export

  An automated assistant tells each signed-in member of staff their own leave balance from your HR export, and hands pay, health, discipline and legal questions to your named HR person.

  £295 · untested offer price

Sort and route

Incoming messages, tickets, orders and requests sorted into your categories.

• One-off outcome

  Suggested category and priority for new IT helpdesk tickets, tested on your past tickets

  For an IT helpdesk: rules and instructions that suggest a category and priority for new staff requests, tested on 100 of your past tickets we have not seen, suggest-only and always overridable.

  £295 · untested offer price

• One-off outcome

  Contain one account, app grant or mailbox, only after your admin approves that one action

  Automation proposes one containing action with evidence and an undo note, and carries it out only after your named admin approves that single action. Nothing runs without approval.

  £695 · untested offer price

• One-off outcome

  Sort a sample of past HR messages and draft handbook replies for your HR person to send

  Past HR inbox questions sorted by type, with a draft reply quoting the handbook for questions it answers and no draft at all for individual cases, for your HR person to read and send.

  £295 · untested offer price

Documents and text to data

Documents, emails and free text turned into checked rows.

• One-off outcome

  One device register matching your device list and finance list, with owners checked

  One register of devices that matches your device-management list and your finance asset list, with every owner checked against the staff directory and unmatched items listed.

  £295 · untested offer price

• One-off outcome

  Collect each interviewer's notes under the same questions, with no scoring

  One sheet per candidate placing each interviewer's own written notes under the agreed questions, with gaps shown and no scores, ranking or recommendation.

  £149 · untested offer price

• One-off outcome

  Build an interview timetable with no clashes from everyone's stated free times

  A timetable for one interview round built from the free times people send you as emails, notes or calendar exports, with every clash checked by a script and invite wording drafted for you to send.

  £99 · untested offer price

• One-off outcome

  Lay job applications out against your listed criteria, with quotes, for your recruiter

  For one role, each application laid out against the criteria in your job advert, with a quote for each criterion or the words not stated, and no scores, ranking or filtering.

  £295 · untested offer price

• One-off outcome

  Group staff survey comments into themes without names or per-person results

  Free-text staff survey comments sorted into the themes you choose, with counts and a few scrubbed quotes, never by person and never for a theme with fewer than five comments.

  £195 · untested offer price

Review and moderate

Content, code and changes checked against your own rules.

• One-off outcome

  Find where your staff handbook disagrees with itself or has gone out of date

  One report listing where your handbook contradicts itself, cites expired dates or removed products, or names roles that have gone, each finding quoting its text and what it conflicts with.

  £149 · untested offer price

Watch and flag

Systems and data watched, with exceptions flagged and the evidence attached.

• One-off outcome

  Find people who have left but still have an account or seat in your apps

  A list of people who have left but still have an active account, seat or token in each app you name, with the export row behind every entry, and unlisted accounts shown apart.

  £249 · untested offer price

• One-off outcome

  See stale accounts, admins and missing MFA across Microsoft 365 or Google Workspace

  One report for your Microsoft 365 or Google Workspace account: no recent sign-in, no MFA (two-step sign-in), admin roles, guests, and mailboxes or forwards with no owner, each with its evidence row.

  £295 · untested offer price

• One-off outcome

  Find software seats nobody uses and work out what they cost from your invoices

  Per-app tables of seats that are unused, duplicated or held by leavers, with each cost worked out from the invoice line shown beside it and the renewal date.

  £195 · untested offer price

• One-off outcome

  Recalculate staff leave balances from your written rules and list the differences

  Leave balances recalculated by script from your written entitlement rules and booking dates, with every person whose balance differs from your system listed for your HR person to review.

  £195 · untested offer price

• One-off outcome

  See open work and waiting times by team from your tracker export, never by person

  Open items, how long they have been open and waiting times by team from your tracker export, with names removed, teams of fewer than five merged and every figure reproducible by script.

  £195 · untested offer price

• One-off outcome

  List who is overdue on required training from your system's export, with draft reminders

  From your training system export and your rule for who must take what and by when, a list of overdue items with the rule line cited and short reminder wording for managers to send.

  £99 · untested offer price

Knowledge and reports

Help pages, documentation and reports kept current and traceable.

• One-off outcome

  Draft help articles from your solved IT tickets, each step traced to a ticket

  Eight to ten help articles drafted from your solved tickets, each step traced to a ticket line, scanned for personal data and followed step by step by a person on your side.

  £249 · untested offer price

• One-off outcome

  Put your renewals on one calendar with an owner and a reminder that reached them

  Up to 60 renewals (domains, certificates, software, warranties, contract end dates) on one calendar, each with a source, owner and backup, and one tested reminder. Unknown dates are listed.

  £195 · untested offer price

• One-off outcome

  Give every new starter a task checklist per role, tested on a dummy starter

  A checklist for each role with an owner and a due-date offset for every task, loaded into your own tool and checked by creating a dummy starter that a manager follows unaided.

  £195 · untested offer price

Guides for this work

• Troubleshooting guide

  Tools that sort job applications: what the data protection regulator found in 2024

  What the ICO found when it audited AI recruitment tools, which uses the EU AI Act lists as high risk, and what a fenced alternative looks like.

• Troubleshooting guide

  A handbook question assistant needs a quote for every answer and a list of what goes to a person

  Why an assistant that answers from memory goes wrong, how to design the test around refusals, and what never to put in front of it.

• Troubleshooting guide

  Microsoft 365 access reviews and leaver workflows need specific licences: what the licensing page says

  What Microsoft's licensing page says about access reviews and Lifecycle Workflows, who needs a licence, and the manual route from exports.

• Troubleshooting guide

  Read-only access for an account review: Global Reader, Reports Reader and Google's report scopes

  What the read-only roles and scopes are, why read-only is not the same as narrow, and why exports you run yourself are the tighter route.

Examples you can inspect

• Inspectable example

  Synthetic leavers check: eight staff, a directory and three apps, five leaver accounts and one unlisted account

  Invented staff list and exports, a short script anyone can run, and the result: which leavers still have an active account, and one account not on the staff list.