Monthly services
Each one re-tests and tunes the work above every month.
8 outcomes. Prices are untested starting points; work is agreed after your enquiry.
Ongoing service
Get a weekly list of orders that are stuck, lost or marked delivered but not received
Each week we read your tracking export and list orders that are stuck, returned or disputed, each with the next action and a drafted message for you to send.
£99/month · untested offer price
Ongoing service
Have your repricing job's log read and its limits re-tested every month
Each month the repricing job's change log is re-computed against your floors and caps, the limit tests are re-run on a copy, and you get a report. Nothing is changed for you.
£145/month · untested offer price
Ongoing service
Have a sample of the prices your store showed audited against your rules every month
Each month sampled prices are checked against their rules, ceilings and notices. Pair and field-refusal tests run on a copy after reported changes, and you get a report.
£95/month · untested offer price
Ongoing service
Get a list of prices below their floor, stale bundles and left-on sale prices every week
Each week we read your price export, compare every price with its floor, and list products below it, bundles out of step with their parts and sale prices left on. We change no prices.
£99/month · untested offer price
Ongoing service
Have a sample of your refund agent's decisions read and its limits re-tested every month
Each month a sample of the refund agent's decisions is re-checked against your rules table, the cap and daily limit tests are re-run on a copy, and you get a report.
£145/month · untested offer price
Ongoing service
Refresh your reorder sheet every month from your latest sales and test it again
Each month we recompute your reorder sheet from your newest orders and stock, repeat the backtest against a flat-average baseline, and list every SKU whose reorder point changed.
£59/month · untested offer price
Ongoing service
Re-check your answer sheet against your policy pages every month and before peak season
Each month we compare your answer sheet with your live policy pages, list every changed line and affected answer, and re-run the test questions.
£79/month · untested offer price
Ongoing service
Re-test your "where is my order" reply drafts every month and after any carrier change
Each month we re-run your 30-case test on your reply drafts against current order fields and carrier wording, list any template that no longer fills correctly, and propose fixes for your approval.
£59/month · untested offer price
A need we have not covered yet?
Tell us what you need accomplished. We confirm whether we can offer a useful scope before accepting work.
Describe a custom outcome