Guides
A useful place to start, with a route to the related result.
Guides 313–336 of 348
Troubleshooting guide
A handbook question assistant needs a quote for every answer and a list of what goes to a person
Why an assistant that answers from memory goes wrong, how to design the test around refusals, and what never to put in front of it.
Troubleshooting guide
Tools that sort job applications: what the data protection regulator found in 2024
What the ICO found when it audited AI recruitment tools, which uses the EU AI Act lists as high risk, and what a fenced alternative looks like.
Troubleshooting guide
Before you merge CRM duplicates: what HubSpot says a merge cannot undo
Why a merge needs a sample and an export first, what HubSpot documents about limits and workflows, and how to band duplicate groups.
Troubleshooting guide
Unsubscribes across email tools: what the UK and US rules say, in plain terms
Who counts as an individual, how fast an opt-out must be honoured and what the penalties are, so you know what to test. Not legal advice.
Troubleshooting guide
Google's bulk-sender rules and how to check every tool that sends as your domain
The thresholds Google publishes for spam rate and the authentication needed from large senders, and a monthly checklist per sending source.
Troubleshooting guide
Asking customers for reviews: what the FTC, Google and the UK allow, and what they do not
Asking everyone is allowed. Screening by satisfaction and hiding bad reviews are not, and Google bars rewards for reviews. A short, sourced summary, not legal advice.
Troubleshooting guide
Putting AI call notes in your CRM: the notice and consent you need first
What UK rules ask of a business recording calls, the US lawsuit about notetaker bots, and what HubSpot already offers, before you build anything.
Troubleshooting guide
AI-assisted SEO work and Google's spam policy: what stays on the safe side
Google allows AI as an aid and expects human fact-checking. It treats many pages made to manipulate rankings as spam however they are made.
Troubleshooting guide
Ad spend alerts: what Google already gives you free, and what a set-up job adds
Google publishes a free anomaly script for Ads accounts. Know its limits before you pay for alerts, and what a test on days the bands did not use shows.
Troubleshooting guide
Answer a security questionnaire only from a source, and leave the rest blank
A short method for a late-stage customer questionnaire: one master sheet, a source for every answer, blanks for the rest, and a named signer.
Troubleshooting guide
Cyber Essentials in plain words: the five controls, the two routes and who decides
What the UK scheme covers, how self-led and supported routes differ, what Plus adds, and why no one can promise you will pass.
Troubleshooting guide
Subject access requests: the clock, the reasonable search and what you must document
What the ICO guide says about the one-month deadline, extensions, a proportionate search, exemptions and refusals, and where a written process helps.
Troubleshooting guide
Read-only roles for reviewing a Microsoft 365 or Google tenant, and why connected apps matter
Which built-in roles and scopes let a reviewer read sign-in and audit logs without changing anything, which role can also read app consent grants, what native access reviews need, and why connected apps matter.
Troubleshooting guide
Six ways bulk AI product copy goes wrong, and how to find each before you import
Wrong-product text, cut-off sentences, made-up specs, overwritten fields, broken characters and feed drift, with a check for each pattern.
Troubleshooting guide
Where is my order: eight delivery states, and the check that stops a stale reply
Eight delivery states for reply templates, the four that need a person, and a pre-send check that compares each value in a draft with the live order.
Troubleshooting guide
A price floor from landed cost: the arithmetic, and why alerts come before automation
How to work the lowest price you will accept from cost, fees, returns and margin, with a formula, and why to set alerts before any automatic matching.
Troubleshooting guide
Stocky closed on 31 August 2026: what reorder planning needs from your own sales
What store owners say they lost when Stocky closed, and the three things a reorder sheet needs: a point per product, sold-out days removed and a check against a simple average.
Troubleshooting guide
What AI support agents charge per resolution, and what to check about "resolved"
Vendor list prices read on 12 October 2026, the arithmetic for a small inbox and the one question to ask about what counts as resolved.
Troubleshooting guide
Test a support bot before you switch it on: four kinds of case, three runs, written pass marks
How to build a test set from your own pages, why each case runs more than once, and how to read a pass without over-reading it.
Troubleshooting guide
Which support tags to keep: count, merge, define and check that two people agree
A short routine for turning a tag list nobody trusts into one people use the same way, with the figures from Apollo's own attempt.
Troubleshooting guide
What a hostile message can make a support bot do: three cases and the permission behind each
A ticket, a form field and a chat message have each been shown to make a support bot or agent leak data; the pattern is untrusted text plus access plus a way out.
Troubleshooting guide
A subject access request in your support email: what it looks like and the one-month clock
What the UK regulator says about requests for a person's own data: no special wording, any channel, one month, and staff who can recognise one.
Troubleshooting guide
Who owns a flaky CI test? Separate investigation, quarantine approval and the product fix
An intermittent pass does not establish repair. Assign the evidence, temporary risk decision and actual test or application correction before buying a repeatable-job fix.
Troubleshooting guide
What does a red CI build cost? Separate runner usage, active work and blocked time
Use job-level usage and actual investigation effort without multiplying a red badge by every engineer's salary or treating included minutes as cash savings.
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